Discretion and trust are foundational to how this practice operates — online and offline.

What information is collected

• Contact forms.

• Scheduling details.

• Email subscriptions (if any).

How information is used

• To respond to enquiries.

• To manage sessions and communication.

• Never sold or shared.

Confidentiality

• Coaching conversations are private.

• No video or audio recording without consent.

• No attribution without permission.

  Any examples or scenarios shared in writing are anonymised, non-attributable, and drawn from composite patterns rather than identifiable individuals or organisations.

Data storage

• Secure platforms

• Reasonable safeguards (don’t overpromise)

Cookies

• Basic analytics only (if applicable)

Your rights

• Access

• Correction

• Deletion

Contact

• coach@mindshifts.co